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org Hi, We are still investigating this problem. Nevertheless, generally all of our items have an one month cancellation. If she contacted us on 7/19 and acquired on 4/1 she would be beyond the cancellation date. Danielle D ***** Senior Contracts Manager03/14/2019I no longer am an active Real estate agent considering that the end of 2018, Nevertheless,, this service claims I need to Pay for their service anyways.
This is the 2nd credible grievance that I have actually had with them. They appear to bully and to coerce customers without possible cause. Date: Thu, Apr 4, 2019 at 9:51 AMSubject: ***** ***** ******** To: ******** @mybbb. org Hey there, We have reviewed the problem from ***** *****. Our records show the following:1/ 19/2019 the subscriber was billed the quarterly membership cost of $111.
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00 late fee3/11/2019- Customer reacted to the Late Charge notification email she got and stated "I am I longer interested in preserving my membership," NOTE: This was the initial alert to terminate her account. 3/11/2019 - Bright's email reaction specified "I have actually inactivated your account as you asked for. There is still a balance of $136.
Notifications of termination may be offered through email or mail. We did not receive notification from ***** *****, she doesn't claim that she sent out notification to the MLS, she merely states she is not paying for a services that she cancelled. Unfortunately she didn't cancel in a prompt manner. Danielle D ***** Senior Contracts Supervisor, Dear Ms.
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First let me excuse the billing mistake, and the delays in resolving the issue. We are extremely sorry that you were erroneously charged for the product and we understand that the mistake was on our end. The Latest Info Found Here informed us in a timely way, and we faltered. We have actually reimbursed you the full amount of the charges.